All products are shipped USPS flat rate unless otherwise specified. We use both USPS and FedEx as our shipping partners and reserve the right to ship with the carrier we feel is the most appropriate for a specific order. In cases where USPS flat rate is not used, please understand that shipping rates will be based on package weight and not its dollar value.
We typically ship items the next business day from when the order was received. On rare occasions when heavy order volume occurs, shipping maybe delayed by up to five (5) business days.
If you change your shipping address after your order is placed, we will contact you first to determine the reason, as this is a common method of fraud.
Due to ITAR regulations we only ship our products to addresses within the United States.
We feel that we offer the highest quality products on the market, but if you are unsatisfied with your purchase you have 30 days from the date of delivery to return your products. Products must be in new, unused condition to be accepted as returns. If the product has been installed, we reserve the right to charge a 20% restocking fee, or to issue store credit. If for any reason the products you purchased do not meet your needs or requirements, please use the Return Authorization Request feature built into the site, or reach out to us at Info@OverwatchPrecision.com
Please note that shipping costs are not refunded when a refund is issued. No refunds will be issued until we receive the returned product.